A live, 60-minute session covering the second half of the Map vs. Territory framework: diagnosing what kind of gap you're looking at, prioritizing what needs attention, and building a real action plan live. Built from the same framework as the self-paced Kit, with me in the room live.

What This Session Covers

• How to diagnose whether a gap you've found is Type A (an outdated map), Type B (a drifted territory), or Type C (both), and why the fix is different for each
• How to prioritize what you found: what needs attention in the next 30 days, what can wait 90, and what just needs monitoring
• The seven-part action plan structure, built live against a real example, so you leave with the start of an real plan in hand by the end of our session
• What's typical for your organization's stage (startup, growth, established, post-merger) so you know whether what you found is a normal growing pain or a genuine outlier
• The six red flags that mean a gap needs outside support, not just a worksheet, discussed live so you can ask directly: is this one of them, for us?

What You Leave With

A prioritized list of what to fix first, the start of a real action plan for your top gap, and an honest read, in real time, on whether anything you found needs more than a DIY fix.

Format

One live 60-minute session on Zoom, plus live Q&A. Offered as a scheduled open session or booked privately for your own leadership team. Worksheets covering diagnosis, prioritization, and the action plan are included.

Who This Is For

Leaders who already have a working list of gaps, whether from Part 1, the self-paced Kit, or their own instincts, and want live help turning that list into an actual, prioritized plan rather than working it out alone.

A note on order: this session assumes you've already named some gaps. Most people take Part 1 (Naming the Gap) first, or work through the self-paced Kit's early lessons, before booking this one. If you already know your organization's gaps cold, you can start here directly.

About Your Instructor

Melissa Pierce is a fractional Chief of Staff and Operations Officer who has spent two decades combining a background in documentary filmmaking with operational leadership. Finding ground truth is what she has always done, first as an interviewer listening for what a story was actually about beneath what people said on camera, now as an operator listening for what an organization actually values beneath its official story.

Map vs. Territory: Finding Ground Truth · melissapierce.com