Where the map meets
the territory.
FRACTIONAL CHIEF OF GETTING THINGS DONE
A co-conspirator for organizations whose map and territory have quietly stopped matching. Structure, strategy, and the unglamorous execution to close the gap, one decision at a time.
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The Organizational Narrative Assessment

Map your organizational terrain before charting the path forward.

A six-week diagnostic that reveals where your official story, org chart, policies, stated values, diverges from your operations in practice: how decisions get made, what gets rewarded, where bottlenecks live. I use interview methods drawn from two decades of documentary filmmaking to listen for what is happening beneath the surface, then help you close the gaps that matter most.

Best for: organizations that sense something is off but can’t quite name it, or that need objective data before making a major change.

Step 1, ground-level exploration.

I review your current systems and workflows and interview key team members to find where things break down in practice, not just where the org chart implies they should be.

Step 2, mapping the gap.

I lay out where your map and your territory diverge: structural gaps, communication gaps, and gaps between what your strategy funds and where your team’s time goes.

Step 3, the story forward.

You get a clear, prioritized report showing exactly where to focus first, and what closing each gap would take.

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Not Ready for the Full Assessment?

Take the Narrative Assessment Quiz first, same framework, five minutes, no cost. Pick the one domain, Structure, Communication, or Systems & Programs, where you suspect the biggest gap, and get an instant partial read plus your full result by email.

Take the Quiz

Why the Usual Fixes Don’t Hold

Most organizations do not skip trying to fix this. They just fix the wrong layer.

A new strategic plan is still just a map. If your day-to-day workflows are already a tangled maze, a prettier five-year plan does not change how work moves.

A new software platform does not fix a culture where nobody owns follow-through. It just makes the same broken process faster and more expensive.

Hiring another manager to absorb the chaos does not fix a gap in structure or communication. It usually just gives the confusion a new person to route around.

The pattern I see most often: none of these are wrong choices on their own, they’re just incomplete without knowing which layer, structure, communication, or systems, is where the gap lives. That is what the Assessment is built to find first.

When You’re Ready for Ongoing Support

Charting the course is only half the work. As your Fractional Chief of Staff and Operations Officer, I don’t hand you a map and walk away. I step into the territory with you, realigning systems, embedding accountability, and managing the operational infrastructure so you can stay focused on the work only you can do.

Not sure whether fractional or full-time support fits where you are? Take the Fractional vs. Full-Time COO Quiz to find out in a few minutes

Take the Fractional vs. Full-Time Quiz

Ready to See Where Your Map and Territory Diverge?

Start with the Assessment, or take the quiz first if you want a free, faster read before committing.

Book Your Assessment