What I Do
What is Narrative Mapping?
Hand me your case for support, your impact report, your comms plan, whatever isn’t landing, and I’ll tell you exactly why. Hand me the internal stuff too: the management struggles, your team’s constant demand for clarity that you’re not sure how to give them, whatever’s been showing up in every 1:1 as a vague sense that something’s off. Those are the kinds of things I’m personally good at untangling, unpacking, unsticking, and unf*cking.
Most all organizational issues look like communication issues up front (and sometimes it’s only that) but more often than not, the real mess is happening in the back within the structures and systems. When those get misaligned nothing you communicate lands as it should, internally or externally. Same problem, different haircut. A mullet of a problem, if you will.
Professionally, I call this work Narrative Mapping. I do the uncovering of who your stories belong to and who needs to hear them differently, who owns what decisions, where information has gone to die, and why the same frictions keep resurfacing in new ways. Practically, people hire me to tell them what’s messy and were, and then, if they want, to help them fix it.
That fix might be a single project like looking at your reporting or marketing plan. It might be a full Narrative Assessment. It might be me sticking around as your fractional Chief of Staff or Operations Officer. Either way, it starts with knowing what’s broken.
What Working Together Looks Like
Send me the marketing plan or the reporting that isn’t landing, and that’s a single project: I tell you exactly what’s off, how you can fix it, you take it from there.
If you want a deeper read on an executive, program, or organization, that’s the full Narrative Assessment, six weeks of me inside your organization, in the comms, the workflows, the meetings, everyone’s version of “how things really work around here.” You walk away with a real map of where the gaps are and what to fix first. See how the full Narrative Assessment works. Not ready for six weeks? Take my 5 minute quiz and get a partial read for free.
Or I can stay and run the fix myself, that’s fractional Chief of Staff or Operations Officer work, one to three days a week, me in the room with your team instead of handing you a folder of fixes and disappearing.
Different scopes, same starting point: tell me what’s going on, and I’ll tell you where to start.
Services
Communications Review
I review your donor narrative, impact report, or comms plan and tell you precisely what’s not working, why, and what needs to change. Project-based, and usually where things start
Narrative Maps
A 6-week version of the Narrative Mapping work: finding where your official story and your actual day-to-day have drifted apart, who owns what, and where information’s gone to die between teams.
Workshops & Masterclasses
I teach your team to do this diagnosis themselves, so you’re not calling me every time something feels off.
Fractional Founder / CoS / COO
The full embedded version: strategic and operational leadership, 1–3 days a week, minimum three months. Still real. Just no longer the first thing I lead with.