Where the map meets
the territory.
FRACTIONAL CHIEF OF STAFF
Part-time on the org chart. All-in on the hard parts. Executive support for mission-driven startups and nonprofits navigating growth, transition, or cultural change. For when you need to close the space between strategy and actually getting there.
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WHAT I DO

There’s the version of your organization that lives in the deck. And then there’s what’s actually happening on a Tuesday afternoon when three people are out, the strategy is six weeks behind, and someone just scheduled another all-hands.
 
I work in the gap between those two things. 

Structure and Systems

I observe your teams workflows and processes, fix workflows that don’t work, and build transparent real process and proceedure where the practice of “we’ve always just done it that way,” used to haunt your operations. 

Team Coordination & Culture

One might call it cross-team communication strategy on Linkedin, but the rest of us know that this is when good people quietly stop talking to each other and things fall apart in slow motion. I find where the connection broke and help you rebuild it.

Strategic Execution

Turn plans into action with clear owners, real timelines, and accountability that doesn’t require a meeting to enforce. SMARTIE goals and MOCHA frameworks are my love language. 

 

Executive Support

The complicated stuff living in your head rent-free? I take it out of your brain and untangle it – then off your plate and bring back solutions with neat little bows and everything.

WHO THIS IS FOR

  • Growing organizations

    $500K–$7M budget. Things are working and moving in the right direction, but your old processes have become the bottleneck and you’re not ready to hire a full-time executive. You need someone who can think and do.

  • Organizations in transition

    New leadership, a pivot, a merger, layoffs – the map just got redrawn and you need steady hands while everyone figures out where they are. I’ve been in this part before.

  • Executives drowning in ops

    You’re excellent at the vision. The execution is eating you alive. We’ll fix it.

  • Teams with silos

    Great people, unclear coordination. Nobody’s connecting the dots across functions and things are falling into the gaps. I find the gaps.

  • When the map doesn’t meet the territory

    Decisions happen differently than the org chart says they should. Official processes get quietly routed around. The plan made sense in the room before it met reality. I diagnose what’s actually happening and help you close the distance between the two, without blowing anything up. 

SERVICES

Fractional Founder/CoS/COO

Ongoing operational and strategic leadership, 1–3 days per week. Minimum 3-month engagement.

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Narrative Maps

A 6-week diagnostic that reveals where your official story diverges from what’s actually happening.

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Workshops & Masterclasses

Build your team’s capacity to diagnose misalignment and lead through change independently.

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WHAT MAKES THIS DIFFERENT

01

I do the work, not just the slides

I’m not handing you a deck and a bill. I build systems, run meetings, own execution alongside your team, and stay until it’s actually working. I’m not interested in handing you a PowerPoint (ok, yes I am, but then I want to do what’s on the slides).

02

A documentarian’s ear

Two decades of documentary work gave me an unusual ear for what’s really going on beneath the surface of an organization. The gap between what people say in meetings and what’s true is usually where the work is.

03

I’ve been inside mission driven orgs

Two decades of documentary work gave me an unusual ear for what’s really going on beneath the surface of an organization. The gap between what people say in meetings and what’s true is usually where the work is.

04

I’m building myself out of a job

Every system I build, I train your team to own. The goal is that eventually you don’t need me. That’s not a bug. That’s the whole point

Ready to close the gap?
Most organizations don’t need a complete overhaul. They need someone to walk in, take stock of what’s actually happening, and help them take the next right step. So, what’s the gap between your map and your territory right now?
It’s fine. We’ll fix it.

Let’s Talk