The three-month, six-month, twelve-month milestone lists that live on most pages like this one are a little optimistic. Every organization is different, and what’s stuck is almost never what it looks like from the outside.
What I can tell you is the general shape of it.
Early on, we figure out what’s actually going on. Stuck projects start moving. Your executive gets their time back. The team gets clarity on priorities.
By the middle, you have operational rhythms that actually work. Meetings that have a point. Decision-making that doesn’t require the ED to be in the room every time. Systems that reflect how your organization genuinely operates, not the aspirational version.
By the end of a full engagement, the goal is that things run smoothly when I’m not there. Your team owns the systems. The map and the territory are, if not identical, at least honest with each other.
And if something goes sideways along the way?
It’s fine. We’ll fix it.